Merchant Support

For assistance with your point-of-sale system, terminal or any other merchant account related inquiry, please fill out the form below and a customer service representative will reply within 24 hours.

To speak with the Premier Payment Systems support team directly, please call 800-573-6268.

Premier Payment Systems support team is available:

  • Monday - Thursday 8:30am - 6:00pm (CST)
  • Fridays 8:30am - 4:00pm (CST)

For After Hours or weekend support for terminal/pos issues, please call 800-573-6268

After Hours Support is available:

  • Monday - Thursday 6:00pm - 8:30am (CST)
  • Friday 4:00pm to Monday 8:30am (CST)


    IMPORTANT: If you have a WIRELESS UNIT with Premier, please call Apriva for After Hours terminal support 866-277-4828.


    * Required
    Merchant Business Name (DBA) *
    Contact Name: *
    Phone Number: *
    I need assistance with (hold Ctrl key to choose multiple):
    Please provide up to 250 character explanation:
    Please type the number 67542:
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Testimonials

"Premier Payment Systems provided superior credit card processing and top-notch customer service for the Smart Bet Charity Poker Tournament. The company offers white glove service to all of its customers - guiding them through each critical business decision. Premier's staff went above and beyond the call of duty to not only ensure we received the lowest processing costs, but provided on-site assistance to guarantee that our registration process went smoothly. Their assistance transformed a nightmarish registration process into something that continues to be praised today." - Scott Issen, Managing Director, Chicagoland Entrepreneurial Center