For assistance with your point-of-sale system, terminal or any other merchant account related inquiry, please fill out the form below and a customer service representative will reply within 24 hours.
To speak with the Premier Payment Systems support team directly, please call 800-573-6268.
Premier Payment Systems support team is available:
- Monday - Thursday 8:30am - 6:00pm (CST)
- Fridays 8:30am - 4:00pm (CST)
For After Hours or weekend support for terminal/pos issues, please call 800-573-6268
After Hours Support is available:
- Monday - Thursday 6:00pm - 8:30am (CST)
- Friday 4:00pm to Monday 8:30am (CST)
IMPORTANT: If you have a WIRELESS UNIT with Premier, please call Apriva for After Hours terminal support 866-277-4828.
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"Premier Payment Systems provided superior credit card processing and top-notch customer service for the Smart Bet Charity Poker Tournament. The company offers white glove service to all of its customers - guiding them through each critical business decision. Premier's staff went above and beyond the call of duty to not only ensure we received the lowest processing costs, but provided on-site assistance to guarantee that our registration process went smoothly. Their assistance transformed a nightmarish registration process into something that continues to be praised today." - Scott Issen, Managing Director, Chicagoland Entrepreneurial Center